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FAQ

Common Questions

Common questions about working with us.

How long does a typical project take?

It depends on the scope. A marketing website can be ready in 2-3 weeks. A full custom business platform typically takes 8-12 weeks. You'll get an honest timeline during our first conversation, and we stick to it.

Do I own the code when it's done?

Software we build is purpose-fit to your business — the application code, design, documentation, and deployment are crafted specifically for your operations and stay aligned with how you work. Operational support, evolution, and accountability stay with the engineers who built it: same team, same continuity, throughout the system's lifetime. We bring our internal development platform and reusable tooling to every project — think of it like a contractor's tools versus the house they build you.

What does "private AI on your hardware" mean?

It means the AI runs on a computer in your office or facility instead of on someone else's servers. Your business data stays in your building and is never sent to a third party. This is important for businesses that handle sensitive client information, financial records, or proprietary processes.

What happens after you deliver?

That's up to you. Some clients want ongoing support: monitoring, updates, bug fixes, and new features on a monthly plan. Others prefer to take full ownership and manage things independently. Either way works for us.

How much does a project cost?

Marketing websites typically start in the low thousands. Custom business platforms and AI projects scale up from there depending on complexity. Every project is scoped individually, and after our first conversation you'll receive a detailed proposal with a clear price and timeline before any work begins. No vague estimates, no billing by the hour.

Can you work with our existing systems?

Yes. Most businesses already have tools they rely on — payment processors, CRMs, accounting software, email platforms, scheduling systems. We build around what you already use and connect the pieces so data flows where it needs to without replacing things that are already working.

What if the scope changes during the project?

It happens, and we handle it transparently. If you need to add or change something, we'll put together a written change order with the adjusted scope, timeline, and cost. Nothing changes until you approve it. No surprise bills, no ambiguity.

Can we sign an NDA before discussing our project?

Absolutely. We're happy to sign a mutual NDA before any detailed conversation. Just let us know when you reach out and we'll have one ready for your review.

Our business isn't in the tech industry. Is that a problem?

Not at all. Most of the businesses we work with aren't. Events, education, e-commerce, outdoor recreation, professional services. The common thread is that they need custom software to solve a specific problem. The technology is our job. Your job is knowing your business.

Prefer to Talk Live?

Book a free 30-minute consultation. We'll discuss your project, identify what's possible, and outline next steps.